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Destination Management Creatives

Your MICE- and
group tour
in best hands

INBOUND Services GmbH

Your Destination Management
Company (DMC)
for Germany and Austria

As a professional Destination Management Company (DMC) and event agency, INBOUND Services GmbH offer sinche 2001 creative and tailor-made solutions for group tours in Germany and Austria. Benefit from first-class quality and the best service at attractive conditions. What makes us special? Explicit know-how, the highest passion and the willingness to become even better every day. We recognise your needs – and also go new ways to meet your wishes in all facets:

We have built up strong relationships with suppliers, a dedicated and skilled team of Scandinavian-speaking project managers and offices in Hamburg, Berlin, Munich, Düsseldorf and Vienna, and destination know-how with reliable proposal preparation and event execution.

All to ensure the perfect customised travel experience and unique experiences!

Services

Close relationships with experienced suppliers and service providers in the most popular destinations make us your perfect partner. Excellent service included, thanks to highly motivated project management teams.

With INBOUND Services you have the best possible partner at your side!

Hotels
and Meetings

Dinner
and Events

Activities and
Teambuilding

Sightseeing and
Transport

Tickets and
Hospitality Services

Your advantages with INBOUND Services as a DMC partner:

Offices in Germany
and Austria.

Our head office is located in the beautiful Hanseatic city of Hamburg. From here we coordinate the various projects throughout Germany with adept nationwide destination knowledge, supported by our offices in Berlin, Munich and Düsseldorf.

Our office in Baden near Vienna offers our service for all cities and regions in Austria – from Salzburg to Graz, from Innsbruck to Vienna.

According to your wishes, we are also happy to accompany you on site, wherever you need us, before and during the execution of tours and projects.

Germany

INBOUND Services GmbH

Headquarter Hamburg
Winterhuder Weg 31
D-22085 Hamburg
Germany

Austria

INBOUND Services GmbH

Cooperation office

BB Inbound Tours & Groups GmbH
Hammerstraße 4
3184 Türnitz
Österreich | Austria

Our memberships and certifications
stand for our commitment.

INBOUND Services is a member of renowned industry associations. This documents our professional attitude and experience and is proof of our ambition to get better every day.

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DMC Network

INBOUND Services is part of the DMC Network, LLC, the meeting and event industry’s only fully member-owned community of destination management companies (DMCs) operating in over 100 destinations across the United States, Mexico, the Caribbean, Central & South America, and Europe. The DMC Network harnesses the talents of a dynamic, trust-driven community of like-minded DMCs sharing best practices, education, networking and customer referrals. We strive to be recognized as the world’s leading DMC community, connecting you to fully accredited legacy organizations whose unsurpassed reputations, local relationships and expertise guarantee peace of mind and flawless program delivery. For further information please visit www.dmcnetwork.com

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PLUS DMC Group

The PLUS DMC Group is a network of owner-managed boutique DMCs with unrivalled experience in their respective destinations. The selected and audited partners are the best European DMCs specialised in the Nordic markets. They work together to become the best DMCs for Nordic clients. Combined with the vast local knowledge, enormous experience and professional approach of our DMCs, PLUS DMC Group partners guarantee the best of every destination. All partners share the same values and principles! Personal service and creative solutions, understanding of the Nordic way and mentality and much more to organise a flawless and perfect programme every time.

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Federal Association of the German DMCs

The Federal Association of the German DMCs is an association of incoming agencies and land operators based in Germany. The members place their special market and product knowledge of Germany as a travel destination at the service of the international tourism industry and thus represent a vital and important segment of the German tourism industry. The association serves as a representative to the German authorities, government and the public to strengthen and support the professional interests of DMCs.

Austrian association for tourism

The Forum Incoming ÖRV is the national association of incoming and MICE agencies in Austria, created as a merger of the Tourism Forum Incoming and the former Incoming Committee of the ÖRV. The members of Forum Incoming are licensed companies in the travel industry, stand for professionalism, competence and experience and ensure the sustainable success of Austria as a destination through their activities.

Association of destination management executives International

Association of Destination Management Executives International (ADMEI) is a membership association for Destination Management Companies (DMCs) and is the premier resource for education, standards, and practices within the Destination Management industry. With a global presence and respected reputation for sharing the value of DMCs to both internal and external stakeholders, ADMEI is the Voice of DMCs.

ADMC Germany HQ

Accredited Destination Management Company

ADMEI's Accredited Destination Management Company (ADMC) program is designed to elevate professional standards and designate firms that demonstrate advanced knowledge and experience essential to the practice of Destination Management. The ADMC designation assists the meeting planning community by identifying and qualifying standards and criteria that are indicative of the highest quality Destination Management service providers. This program recognizes DMCs that meet and adhere to the ADMC Standards.

The INBOUND Services Team

Destination Management Creatives

Learn more about the team

It is the people and their commitment that are essential to the success of an event or incentive. Our highly motivated team can look back on many years of experience in tourism, the hotel industry and event organization.

Over the years, we have built close relationships with our business partners in Germany and Austria, from which you will benefit when you work with us.

The INBOUND Services Team

Jens Blaumeier

MANAGING DIRECTOR

Finn Oelsner

SENIOR SALES & PROJECT MANAGER

BORIS BLAZIC

FREELANCE SENIOR SALES & PROJECT MANAGER

Katrin Voelkner

SENIOR SALES & PROJECT MANAGER

Tanya Heyer

Senior Sales & Project MANAGER

Judith Erdmann

Senior Sales & Project Manager

Thomas Kirchenmajer

Thomas Kirchenmajer

Head of Events

Stefan Blasius

Stefan Blasius

Director events

Madeleine Lengert

Director Events

Matthias Eichhorn

Director Events

Arik

Feel Good Manager

Lyra

Feel Good Manager

Jens Blaumeier

Managing Director, DMCP

Responsible for Project Management & Administration

Jens studied tourism and economy in Germany and France while doing a two year Management Trainee Program at Tjaereborg in Germany. After being Product Manager and hotel contractor for a German tour operator for Spain, he changed to be Marketing Manager for Hurtigruten/The Norwegian Coastal Voyage, where he was responsible for all marketing and product activities in the German market for 7 years, before starting INBOUND Services. Since 2022, he also is president of the BVDIU – the Federal Association of German Incoming Companies

Languages:

Finn Oelsner

Senior Sales & Project Manager

Finn started working in the Hotel Business, first in Hamburg, Germany  and then in Stockholm, Sweden where he  worked in different positions. While working within the hotel business in Sweden, Finn studied the Swedish language and learned a lot about the culture. Since  2008 Finn is working at INBOUND Services as Senior Sales & Project Manager where he can combine his passion for travelling  with his knowledge of the tourism industry.  He is responsible for Sales and likes to meet people, get to know them and exchange ideas.

Languages:

Boris Blazic

Freelance Senior Sales & Project Manager

Norwegian music, Danish design, Bullerbyn, IKEA, meatballs and seemingly endless forests – all these are terms well-known in Austria. Boris wanted to go to the bottom of these stereotypes and studied Scandinavian Studies in Vienna, expanded his field of knowledge on the Baltic Sea region and spends his holidays mostly in the Nordic countries. About Vienna, he loves the special impolite friendliness of the people, good food and the vineyards within the city.

Languages:

Katrin Voelkner

Senior Operations & Project Manager

Having spent every summer holiday in Scandinavia, Katrin were already influenced by the Scandinavian culture in her childhood. With this background it was obvious to spend a year in Norway after finishing her training as a bookseller. Back in Germany, Katrin decided to study Scandinavian languages in Hamburg and made her first experiences in the tourism sector by working as a tour guide for Hurtigruten. After some detours where she gained knowledge in team-assistance, she is very happy to be back in Scandinavian surroundings and be a part of the team of INBOUND Services.

Languages:

Tanya Heyer

Senior Sales & Project Manager

 

Tanya has always had a special interest in languages and began learning Swedish during in school. Due to various stays in Sweden, she decided to study Northern European Studies and Intercultural Communication. During her studies, she lived in Stockholm for half a year, improving her Swedish skills and getting to know the country and its people even better. When she finished her Master’s degree she started at Inbound Services in November 2017. After a two-year covid-break, she is part of the INBOUND team again since August 2022.

Languages:

Judith Erdmann

Senior Sales & Project Manager

Judith comes from Greifswald at the Baltic Sea, where she learned Swedish in school. She solved her trainee ship in hospitality in a small hotel at the beautiful Northern Sea. Later she moved to Hamburg, where she worked for various international hotels and a famous German star chef. After 11 years in hospitality she wanted to face new challenges and started at INBOUND Services in July 2018 as a junior project manager, where she worked until December 2020. In January 2022 she returned as operation manager after a one-year break.

Languages:

Thomas Kirchenmajer

Head of events

Thomas is an experienced event professional with over 20 years in international project management and creative concept development. His expertise lies in combining innovative ideas with precise logistical execution to deliver high-impact experiences for global clients. Having successfully built and managed agencies in Germany and Austria, he brings entrepreneurial spirit and a strong operational mindset to every project. A passionate marathon runner, Thomas finds inspiration in long-distance endurance—both in sport and in business—where persistence and creativity go hand in hand. Based in Munich, he continues to challenge conventional event design with fresh ideas and an unwavering drive for excellence.

Languages:

Stefan Blasius

Director Events

Born on the German-Dutch border, Stefan spent almost 10 years in the Netherlands, where he not only lived, but also pursued his dream of professional football at the Roda JC Kerkrade academy. This was followed by further living in Cologne, London and Munich, which further shaped his interests and consequently led to studying event management and a professional career in the MICE business. Stefan has been realizing corporate events of various sizes and formats for over 15 years now and is pleased to be able to do this again from the Düsseldorf location in his new old home after 8 years in Munich.

Languages:

Madeleine Lengert

DIRECTOR EVENTS

Madeleine Lengert is an event manager from Berlin with over twelve years of experience in MICE and incentive events. She has a strong network in Berlin and is also well acquainted with Munich. Madeleine looks forward to creating exciting events together.






Languages:

Matthias Eichhorn

Director Events

Matthias worked in various positions for the German branch of the Liberty International Tourism Group for over 21 years in Berlin, serving as Managing Director the last years. Having lived three years in Japan, Matthias has adopted a very service-driven and customer-oriented approach. With the great experience he gained over the many years, Matthias is serving as Director Events finding the best possible options for successful events and quality incentives.

Languages:

Arik

Feel good Manager

Just like Lyra, Arik was adopted from a rescue center and thus complements her pack as a “little brother”. And as it is with siblings, Arik also has to go along with everything Lyra does and therefore strengthens our Feel Good Manager team. As a happy and lively dog he complements it perfectly. He catches you immediately with his good mood. The husky loves to be out and about with his humans and looks forward to discovering the world.

 

 

 

 

 

 

 

 

Lyra

Feel Good Manager

Lyra is a Siberian husky lady and was born in 2018. Her owner adopted her from an animal rescue organisation. She loves long walks, cuddles with her colleagues and food!